Return Policy

Experience Your Best Online Jewellery Shopping

Not sure if the jewellery will fit you without trying them on? But also have that nagging thought wondering what if you love it???

We totally get it because we've been there too. At Gemmeria Jewellery, we want you to be 💯 happy with your purchase:

😍 Experience zero-hassle free return and free refund at no extra cost to you. If a piece doesn't meet your expectations, simply return it no questions asked within 30 days of receipt.

✈️ Enjoy free shipping anywhere in the world. Receive your handpicked treasures with no added expenses.

If you are unhappy with your purchase, all you need to do is email us at hey@gemmeria.com with your Order Number and reason for return within 30 days of receipt. Our team will get in touch with you and walk you through simple steps and send you your refund within 2-3 business days.

We maintain a strict quality control, occasionally a faulty piece may slip through the cracks. If you received a faulty piece, please contact us immediately and we'll make sure to sort it out for you as soon as possible. Simply email us at hey@gemmeria.com with your [Order Number] and we'll apply for a replacement (at no extra cost to you). 

STILL HAVE QUESTIONS?

Contact our team: 1) send us a message via the chatbox on the website, 2) chat with us on Instagram (@gemmeria.co), or 3) leave us an email at hey@gemmeria.com.  

Ready to sparkle with confidence? We can't wait to see you shine! #Gemmerian